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  • CreateAnsweringRuleRequest

Index

Properties

Optional callHandlingAction

callHandlingAction: "ForwardCalls" | "UnconditionalForwarding" | "AgentQueue" | "TransferToExtension" | "TakeMessagesOnly" | "PlayAnnouncementOnly"

Specifies how incoming calls are forwarded

Optional calledNumbers

calledNumbers: CalledNumberInfo[]

Answering rules are applied when calling to selected number(s)

Optional callers

Answering rule will be applied when calls are received from the specified caller(s)

Optional enabled

enabled: boolean

Specifies if the rule is active or inactive. The default value is 'True'

Optional forwarding

forwarding: ForwardingInfo

Forwarding parameters. Returned if 'ForwardCalls' is specified in 'callHandlingAction'. These settings determine the forwarding numbers to which the call will be forwarded

Optional greetings

greetings: GreetingInfo[]

Greetings applied for an answering rule; only predefined greetings can be applied, see Dictionary Greeting List

Optional name

name: string

Name of an answering rule specified by user

Optional queue

queue: QueueInfo

Queue settings applied for department (call queue) extension type, with the 'AgentQueue' value specified as a call handling action

Optional schedule

schedule: ScheduleInfo

Schedule when an answering rule should be applied

Optional transfer

Transfer settings applied for department (call queue) extension type, with 'TransferToExtension' call handling action

Optional type

type: string

Type of an answering rule. The 'Custom' value should be specified

Optional unconditionalForwarding

unconditionalForwarding: UnconditionalForwardingInfo

Unconditional forwarding parameters. Returned if 'UnconditionalForwarding' is specified in 'callHandlingAction'

Optional voicemail

voicemail: VoicemailInfo

Specifies whether to take a voicemail and who should do it

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