Information on a call forwarding rule
Connecting audio interruption mode
Connecting audio interruption message period in seconds
Maximum hold time in seconds to wait for an available call queue member
Maximum count of callers on hold
Action which should be taken if count of callers on hold exceeds the maximum
Specifies how calls are transferred to group members
Minimum post-call wrap up time in seconds before agent status is automatically set
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Maximum time in seconds to wait for a call queue member before trying the next member